For samplers and 5-packs, returns must be in new, unopened condition to receive full credit.
This includes having cigars in their cellophane wrappers.
Please keep the original packaging and any accessories to return with the item.
We do not accept any cut or smoked cigars.
No refunds or store credits on individual cigars.
Merchandise may be returned within 30 days upon receipt of your order for an exchange or store credit.
Any merchandise returned, must be new and in the packaging with the exception of any damage or defects.
Returns take up to 3-10 business days from receiving a return to process.